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​1800 Norris Place, Spencer, IA 51301
Tel: 712-580-4570

FAQ
Check out the FAQ below! If you don't see the answer you're looking for feel free to contact us.
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How do I schedule an appointment?To schedule an appointment you can call the clinic at 712-580-4570 during business to speak to a receptionist who will schedule your appointment. If you call after hours leave a message and someone will get back to you during the next business day to schedule your appointment. You can also walk in to the clinic be seen at the next available open time on the schedule or to set up an appointment.
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Can I walk-in for acute care?Yes we take in walk-in appointments if there is an opening in the schedule for the walk-in to be seen. If no openings are available we will try to get you in as soon as we are able to.
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How far in advance should I book an appointment?You can book an appointment for several months in advance as needed.
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What happens if I need to cancel or reschedule?We understand things happen and you cannot make a scheduled appointment. We would appreciate that you call the clinic as soon as you know this to reschedule your appointment as this allows would allow another patient to take that time slot.
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Do you treat emergencies such as heart attack, stroke or major trauma?No, these conditions need to be seen in the emergency department right away. If you are having any symptoms that may be a heart attack, stroke or have had a significant injury of any kind, you need to call 911 and be seen in the nearest emergency department right away.
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What are some of the things you treat or see patients for?We see patients of all ages for a wide variety of conditions and concerns. You'll need to take a look at the "Services" page for a complete list. Some common things include chronic conditions such as high blood pressure, diabetes, elevated cholesterol, anxiety and depression, asthma, reflux, obesity. We see patients for acute illnesses and injuries like flu, Covid, strep, RSV. Stomach concerns, eye, ear and respiratory infections, urinary tract infections, skin infections, rashes, lesion removal and biopsies. We also treat minor burns and lacerations, sprains/strains, fractures, back or joint pain, foreign body removal. We perform physicals for pre-surgical, DOT, wellness, athletic, work and school
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Where are you located?We are located at 1800 Norris Place in the Norris business condos on the corner of HWY 71 and W 18th street in north Spencer. This is directly across the Hwy from Cargo-Express/A&W.
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Are you accepting new patients?Yes, we are accepting new patients of all ages.
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What information do I need to bring to my first appointment?See new patient tab.
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Do I need to fill out any paperwork beforehand?See new patient tab.
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